Help Centre
Frequently Asked Questions
Clarity around shipping terms, minimum order quantities, and how Home2Global Trade manages your enquiries — answered in one place for busy trade teams.
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Sourcing Goodness · Delivering Trust · From India to the World
These answers are written to help importers quickly verify sourcing, documentation, payment, and shipping expectations.
How quickly will you respond to my enquiry?
We aim to respond within 24 business hours. For detailed export requests, the reply may include pricing, MOQ guidance, and documentation notes.
What certifications do your products carry?
Our products are supported by FSSAI, APEDA, GST, and Spices Board compliance. Certification details are shared per product or shipment where relevant.
Can I source multiple products in one order?
Yes. We support consolidated bulk orders across multiple categories. Please include product names, target quantities, destination country, and preferred Incoterms.
What payment terms do you accept?
Common terms include LC at sight, TT advance, DP/DA, and trade finance for qualified buyers. Final terms depend on order size and market.
Do you handle customs and export documentation?
Yes. Typical documents include Commercial Invoice, Packing List, Certificate of Origin, Phytosanitary Certificate, COA, and Bill of Lading, depending on the shipment.
Still have questions?
Share your trade scenario and we'll respond within one business day.